Manual and Appendices
The Manual and Appendices provide comprehensive guidance, detailed procedures, and resources to help you navigate BlueHub processes with confidence. Please follow the links to the current versions:
Templates & documentation
Use of the BlueHub templates is a required component of clinical practice, helping ensure that all documentation meets the guidelines and supports clear, consistent communication.
We know that knowing what – so please see links to download the most commonly used documents – also available in Halaxy and Canvas.
Assessment & Case Formulation
Risk Management Action Plan
Authority to release & collect information
Assessment Summary & Treatment Plan
Treatment Review
Discharge Plan
Adverse Events Notification Form
Reporting Requirements
As part of BlueHub – and WorkCover clients - there are reporting requirements that must be met. Please click here to download the PDF table, to ensure that you are completing what is required.
Ethics and consent forms
For a clear overview of the documents a client receives and signs via the TPAV BlueHub team when engaging with BlueHub services, please see the links below to:
Community of Practice
The BlueHub Community of Practice (CoP) aims to foster learning by bringing together BlueHub clinicians to allow everyone to learn from each other, to enhance knowledge, extend skills, and apply learning to practice. These sessions focus on a topic that complements and extends the learnings of the BlueHub Portal online training modules, including guest experts in policing and/or treatment invited to present. Please see below link to all past CoP sessions.
Halaxy
Halaxy is BlueHub’s online client management system - www.halaxy.com. Please refer to the guides for help using Halaxy.
* Reminder: All key client documentation must be saved to Halaxy.
If you have any questions or need support, please contact the teams listed below:
Halaxy Community:
e: community@halaxy.com
p: 1800 984 334
TPAV BlueHub team:
e: bluehub-intake@tpav.org.au
p: 03 9468 2600
Learn the basics with the setup guides
Manage appointments and reminders
Learn how to submit claims and invoices
Manage your client profiles, billing info and clinicial records
Set up your preferences to make Halaxy work for you
Quick links
NovoPsych
NovoPsych is a secure online platform for BlueHub clients to complete the outcome measures (e.g. PCL-5, PHQ-9) and sessional measures (e.g. CORE-10) throughout treatment. You have access to the system to view your client’s completed measures over time.
Reminder – your login is your email address ‘+BlueHub’.
Canvas - Online Training
The online BlueHub Portal provides you with the tools and resources for your BlueHub role, as well as providing specialised training in the skills and knowledge to prepare for treating police members.
The training portal can be accessed with your username (email address) and password. Clinicians requiring support with the BlueHub training program can contact bluehub-intake@tpav.org.au.
WorkCover Fee Schedule
We have negotiated a slightly higher WorkCover fee schedule for BlueHub clients. This is updated annually.
Please click below for the most current fees.
Gallagher Basset
Gallagher Bassett (GB) is the WorkCover insurer for Victoria Police members.
There has recently been a change to the Injury Management Consultant (IMC) process. To help address resourcing challenges in the injury management space at Victoria Police, Gallagher Bassett (GB) will be engaging Occupational Rehabilitation (OR) providers in areas where there is no IMC assigned to a claim. These providers will temporarily support members by delivering either:
- Original Employer Services: for members with capacity to return to work, or
- Recovery Support Services: for those currently without capacity, where the focus remains on recovery.
You may be contacted directly by one of the following third-party providers:
- Procare Injury Management
- IPAR Occupational Rehabilitation Services
- Workable Consulting
A signed consent form by your BlueHub client will be included with any request, so you can action accordingly.
There is no change to your usual reporting requirements. Please continue to include the IMC in your emails when submitting ‘Assessment and Treatment plans’ for your BlueHub clients to Gallagher Bassett. The OR provider will have direct access to the injured member’s officer in charge (OIC) and will assume responsibility for recovery and return-to-work planning, in alignment with the claim. Please see below contacts for any queries:
General enquiries & progress reports: bluehub@gbtpa.com.au
Invoicing enquiries: GB.PaymentsTeam@gbtpa.com.au or 03 9297 9234